Terms and Conditions

For Digital Services - Website Development & Design

Effective from June 19, 2025

📋Service Agreement

Acceptance of Terms: By engaging our services, you agree to these terms and conditions in their entirety.

Service Scope: All services will be delivered as per the agreed project scope and specifications outlined in the project proposal.

Modifications: Any changes to project scope must be agreed upon in writing and may incur additional charges.

💰Payment Terms

Payment Schedule

• 50% advance payment required to start project
• Remaining 50% due upon project completion
• For projects above ₹50,000: Payment in 3 installments

Payment Methods

• Bank transfer (preferred)
• UPI payments
• Online payment gateways
• All payments in INR only

Late Payment

• 2% monthly interest on overdue payments
• Project delivery may be suspended
• Additional recovery charges may apply

⏱️Project Timeline & Delivery

  • • Project timelines are estimates and may vary based on complexity
  • • Client feedback and approvals required within 48 hours
  • • Delays caused by client may extend project deadline
  • • Final delivery includes all agreed deliverables and documentation
  • • Source files provided only after full payment clearance

🔒Intellectual Property & Confidentiality

Ownership Rights

All intellectual property rights transfer to client upon full payment completion

Portfolio Usage

We reserve the right to showcase completed work in our portfolio and marketing materials

Confidentiality

All client information and project details will be kept strictly confidential

🛠️Revisions & Support

  • • Up to 3 free revisions included in base package
  • • Additional revisions charged at ₹500-2000 per revision
  • • Major changes considered as new project scope
  • • 30 days free technical support post-delivery
  • • Extended support available at additional cost

⚠️Limitations & Liability

Service Limitations

We are not responsible for third-party service issues, hosting problems, or domain-related issues

Liability Disclaimer

Our maximum liability is limited to the total project value paid by the client

Force Majeure

We are not liable for delays caused by circumstances beyond our reasonable control

🚫Termination & Cancellation

  • • Either party may terminate with 7 days written notice
  • • Client pays for all completed work up to termination date
  • • Refund policy applies for eligible cancellations
  • • All delivered work and materials remain with respective owners
  • • Outstanding payments must be cleared within 15 days

📞Contact & Dispute Resolution

For any questions, concerns, or disputes regarding these terms, please contact us immediately. We believe in resolving all issues through open communication and mutual understanding.

Contact Us: legal@veltrix.com | +91-XXXX-XXXXXX
Business Hours: Mon-Fri, 9:00 AM - 6:00 PM IST
Jurisdiction: All disputes subject to Jaipur, Rajasthan courts